The reverse trip
Most couriers charge to bring a rejected parcel back — often close to what forward delivery cost, for zero revenue.
Free tool · Jaantrix · no signup
What are COD returns really costing you?
Cash-on-delivery return and non-delivery rates run 20–45% for Bangladeshi f-commerce sellers. Put your own numbers in below — see the monthly cost broken out in three dimensions, and what a WhatsApp order-confirmation step would save you.
Your numbers
These are editable placeholder defaults, not your data — everything runs in your browser; nothing is saved or sent anywhere.
Monthly cost, in three dimensions
Scale: auto
Return shipping
Packaging
Damaged stock
Cost of returns · monthlyLive
Orders returned
Each month, at today's rate
Return shipping
Courier fee to bring it back
Wasted packaging
Box, poly, tape — gone either way
Damaged / unsellable stock
Can't be resold as new
Total monthly cost
0% of COD revenue
Annualised
At today's rate, unchanged
With WhatsApp order confirmation
৳0/ month saved
0 fewer returns a month · ৳0 a year
Talk to us about Bondhu CRMWhere the money goes
A return costs you before it's even back on the shelf.
Cost 01
Cost 02
Packaging you don't get back
Box, poly bag, tape, inserts — bought and used whether or not the customer keeps the order.
Cost 03
Stock that can't go out again
Handled, opened, sometimes damaged in transit twice. A share of every return isn't resellable as new.
The fix most sellers skip
Confirm the order before the courier ever leaves.
Most COD returns aren't a change of heart — they're an order nobody meant to place, an address that was never right, or a customer nobody reached before dispatch. A confirmation message before the parcel ships catches most of that for the cost of one WhatsApp template.
- Auto-sent the moment an order comes in, before packing starts
- Customer confirms, edits the address, or cancels — in one tap
- Unconfirmed orders flagged for a human call instead of a blind dispatch
- Runs on the same WhatsApp number you already sell from
Order confirmationBondhu CRM
New COD order — Farhana A.
Auto-sent · 4 sec after checkout
"হ্যাঁ, অর্ডার ঠিক আছে" reply
Address confirmed by customer
No reply in 6 hours
Flagged for a follow-up call
Get started
This is exactly what we automate.
Order confirmation, delivery reminders and return follow-ups — set up on your WhatsApp number in days, not months.